Prime Prices uses Royal Mail couriers to deliver orders throughout the UK.
Order Processing Time
Please note that after placing your order, Prime Prices requires up to 24 hours to process, pack, and hand over your parcel to Royal Mail. This processing time is separate from the delivery time of your selected shipping method.
Delivery Options for Orders Under £45
Customers can choose from the following Royal Mail services:
- Royal Mail Tracked 48 – £3.99
Your parcel will arrive within 2–3 business days with full tracking. - Royal Mail Tracked 24 – £4.99
Your parcel will arrive within 1–2 business days with end-to-end tracking.
Delivery Options for Orders Over £50
For orders over £50, the following options are available:
- Royal Mail Tracked 48 – Free
- Royal Mail Tracked 24 – £4.99
Order Processing and Updates
Once your order is placed, our team will process it within 24 hours. After packing, the parcel will be handed over to Royal Mail for delivery.
You will receive email notifications with updates on your order status and tracking number. You can track your parcel on the Royal Mail website or via the Royal Mail app, which also allows you to set your delivery preferences.
Important Information
Please note that the 24-hour processing time is in addition to the delivery time.
For example, if you choose Royal Mail Tracked 24, your order will be delivered on the next working day after processing and handover to Royal Mail.
Thank you for choosing Prime Prices!