Shipping Information
Prime Prices uses Royal Mail couriers to deliver orders throughout the UK.
Order Processing Time
Please note that after placing your order, Prime Prices has up to 24 hours to process, pack, and hand over your parcel to Royal Mail. This processing time is separate from the delivery time of your selected shipping method.
Delivery Options for Orders Under £45
Customers have two Royal Mail options to choose from:
- Royal Mail Tracked 48 – £3.99
"Be assured your parcel will arrive in just two or three business days with full parcel tracking." - Royal Mail Tracked 24 – £4.99
"Be assured your parcel will arrive next day with full end-to-end tracking" (working days).
Delivery Options for Orders Over £45
Customers also have two Royal Mail options to choose from:
- Royal Mail Tracked 48 – Free shipping
- Royal Mail Tracked 24 – £4.99
Order Processing and Updates
Once your order is placed, our customer service team will process it within 24 hours. Once packed, your parcel will be handed over to Royal Mail for delivery.
You will receive email notifications with updates on your order status and tracking number. You can track your order on the Royal Mail website or by downloading the Royal Mail app, which allows you to customize delivery preferences.
Important Information
Please remember that the processing time of up to 24 hours is in addition to the delivery time of your chosen shipping method. For example, if you choose "Royal Mail Tracked 24," your order will be delivered the next working day after it has been processed and handed over to Royal Mail.
Thank you for choosing Prime Prices!